So what do we do? How do we respond?I think those are difficult questions, but the best analogy I have for people in acute crisis is looking at them as burn victims. Caring for burn victims is divided into three stages that overlap.
The first is the emergent or resuscitative stage. At this stage priority is given to removing the person from the source of the burn and stopping the burning process. The big things to think about are fluid replacement, nutrition, and pain management. Translated into crisis care, this means we’ll bring meals, coffee money, and pick up children from day care.
The second stage is the acute or wound healing stage. At this stage, the body is trying to reach a state of balance, while remaining free from infection. During this stage, patients can become withdrawn, combative, or agitated. This stage can be a lengthy and unpredictable stage. Burn victims, like people in crisis, often lash out at those closest to them. Translate this into listening, listening, and listening some more.
The final stage is the rehabilitative or restorative stage. The goal at this stage is for a patient to resume a functional role within their family and community. Reconstruction surgery may be needed. Encouragement and reassurance are critical to the person at this stage. This would translate into going on walks with the person, taking them out to a movie or dinner, having them over for coffee or a meal.
Burn care has a lot to teach us about loving and caring for people in crisis. And those who care for burn victims rarely use clichés — they are too busy caring.
In February, I wrote a piece called Toward a Fellowship of Suffering, and I’ll end what could be a cynical post, with words from that piece.
“There is something about suffering that longs for someone to sit with us through the pain. It’s the fellowship of suffering. It’s the words ‘you are not alone’ put into action. The sitting bears witness to our pain. More than a card or a casserole, the familiar, patient presence of another says to us ‘it’s too much for you to bear, but I will be with you, I will sit with you.'”
Now, to the title of this post, "on second thought" refers to my "feeling all the feels" post. I think that I am finally ready to move from 'Stage 2'. I want to move to stage 3...but, I can't do it alone. I need some friends. I want to work out. I want to serve others. I just don't know how. I need some help.
...and help looks like you asking me to do something. Please don't wait for me to call you...because I probably won't. I will sit in my house (or office) feeling sad.